Chat
Ask about kits, companies, and usage in natural language. Vigil pulls live SmartView context—not generic chat fluff.
- Fleet and device questions in one thread
- Model picker: Spark, Vector, Vector Lite
- Works in web Vigil and the Android app
Vigil is SmartView’s AI ops assistant for Starlink and Peplink fleets—chat in natural language, generate billing-cycle usage reports, triage priority alerts, and run grounded fleet tools. Built for reseller and field teams on web and Android.
Ask about kits, companies, and usage in natural language. Vigil pulls live SmartView context—not generic chat fluff.
Generate billing-cycle accurate usage reports and check status without leaving the conversation.
Risk digests, open alerts, tickets, and proposed writes—guided steps that stay auditable for your team.
Tools Vigil can call when your role allows—tap any item for details.
Pick the Vigil model that matches the job—fast bursts or deeper reasoning.
| Model | Status | Speed | Depth |
|---|---|---|---|
| Vigil Spark Default · fast bursts | Available | ||
| Vigil Vector Analytical · steady reasoning | Available | ||
| Vigil Vector Lite Short single-tool jobs | Available | ||
| Vigil Nova Long-context ops workspace | Coming soon |
Fewer filled bars = better for that column (faster / deeper). Status reflects what you can select in product today.
Use Vigil on the web today. Log in to get the Android app as an authenticated reseller staff member.
Open your reseller or company portal with an account that has Vigil access.
Launch full-page Vigil or the docked chat rail—same assistant, scoped to your permissions.
Install the Vigil mobile app for offline cache, biometrics, and on-call chat.
Short answers for teams evaluating an AI ops assistant on Starlink and Peplink fleets.
Vigil is SmartView’s AI operations assistant. It answers fleet questions in natural language, can generate billing-cycle usage reports, surface open alerts and risk, and call role-scoped tools—on web and Android.
No. Vigil is designed to ground answers in SmartView tools and live context for your tenant. When data is missing, it should say so rather than guess fleet metrics.
Typical asks: which Starlink kits are at risk this cycle, draft a usage report for a company, list offline Peplink sites, compare kits, and propose alert rules that still need human confirmation.
Vigil Spark, Vector, and Vector Lite—pick faster bursts or deeper reasoning depending on the job. Availability follows what you can select in product today.
Log in to SmartView with an account that has Vigil access, open Vigil on the web, then optionally install the Android app for on-call chat.
Ops intelligence, alert quality, and grounding assistants that must not invent fleet numbers.
A practical ladder from recommendations to confirmable actions—so teams can adopt ops assistants without gambling the fleet.
Why AI that sounds right about usage and SLAs is worse than silence—and how tool-grounded assistants keep chat honest.
More alerts do not mean more safety. A framework for precision, recall, and the human cost of noise—usable in any NOC, with any tool.
Tool
Open in SmartView